Products ordered in this store are either brand new or fully factory refurbished. All items sold include a 12 months warranty. If for any reason you need to return an item to us, you must first contact us on 01527 853014 to obtain return authorisation details. Delivery times may vary at certain times of the year. However, we will always try to despatch goods as soon as possible after payment has been received. We do accept both personal and business cheques, please allow 5 working days for cheques to be cleared, prior to us despatching your order. We use APC as our preferred method of delivery in the UK, but this may vary depending on your location. For items delivered outside the UK mainland, please contact us for a delivery quotation. Please read our terms and conditions before confirming your order. We always aim to offer the best possible service, please dont hesitate to contact us if you have any technical or commercial questions. 01527 853014. E mail : email@example.com.