Orders can be placed by telephone, mobile, email, letter or online. All orders will be dealt with in strict order of receipt.
We accept the following payment methods:
UK - £ cheques drawn on an English bank, made payable to 'Angelika C. J. Friebe Ltd
We also accept All Major Credit Cards and PayPal [NB: you DO NOT need to have a PayPal account in order to use the facility]. We are solely responsible for the website transaction. Please note that no card details are being stored on your website, and are transferred to Sagepay’s secure servers for processing.
We will contact you as soon as possible to confirm the order and inform you about the total costs, incl. packing, postage and insurance.
All European orders will be shipped via registered mail. Overseas orders will be shipped via FEDEX unless different means of mailing is preferred.
Orders placed before 1pm, will be shipped on the same day, otherwise within 24hours.
Deliveries should be within 1 -10 working days depending on country of destination and delivery method.
VAT: All maps and books are zero rated at time of writing. Prints, framed items and all other antique items on our web site as from the 4th of January 2011 are subject to 20% VAT.
VAT will be deducted for Oversea Customers and EU Customers who can provide a valid VAT number.
Prices quoted on our web site are subject to change without notice. All purchases are subject to availability. Please note that under the "Money Laundering Regulations 2007" we can only accept cash payment up to a limit of GBP 10,000 for any single transaction.
If you are not satisfied with your purchase, please contact me on firstname.lastname@example.org . I am happy to refund you in full as long as the item is returned in the same condition it was sent. Unfortunately, I cannot reimburse the postage.